COVID-19 BEST PRACTICES

The Utah Valley Convention Center has been safely hosting events during the pandemic since June 2020. Our Events team works with each client to ensure all current local and state guidelines or mandates are followed. Listed below you will find the policies and procedures we are implementing to keep attendees and employees safe. While certain aspects of our events look very different, you can rest assured you will receive our usual high-quality service and attention to detail for your event.

Safety & Sanitation
Face coverings over the nose and mouth required for all attendess and staff except when actively eating or drinking.
Required signage posted clearly at entrances and on digital displays.
Hand washing hygiene reminders in all restrooms.
Hand sanitizer and sanitizing wipe stations available throughout the building.
Ongoing disinfection of high-touch and food service areas.
Thorough nightly cleaning of all utilized event spaces.

Traffic Flow
Designated facility entrances and exits. Physical barriers will be set up as needed.
On days with multiple events, entrances and common areas will be assigned to each event to limit attendee crossover.
Floor markings, portable stanchions, and signage posted to help enforce physical distancing, flow, and capacities.
Furniture in public areas removed or reduced to prevent congregating and to promote physical distancing.

Room Layouts
Custom room sets to accommodate a 6-foot distance between household groups.
Designated room entrances and exits to lessen attendee crossover.
Dependent upon room set, one-way aisles for ingress and egress designated with signage or floor decals to encourage guests to enter on one side of the aisle and exit the other.
Attendee registration and mealtimes may be staggered to ensure that queues and dining capacity are kept to safe capacities and appropriate distancing.

Catering
Service staff wearing masks and gloves at all times.
Preset flatware rolled in napkin.
Beverage refills done by service staff.
Disposable serviceware, salt and pepper packets, and packaged butter pats provided for meal service as requested.
Buffet service is possible provided: (1) attendees use hand sanitizer or wear gloves before serving themselves; (2) a gloved server will hand each attendee a plate at the beginning of the buffet line; and (3) serving utensils on buffet are changed regularly throughout buffet service.

Cafe & Concessions
All paper goods handed to the guest by the service staff.
Prepackaged “grab-and-go” food items presented as menu options.
Floor markings to ensure guests in line are physically distanced 6-feet.
No refills at soda fountains.

Click to View the UVCC COVID-19 Best Practices

COVID-19 Precautions and Requirements

***Starting April 10, 2021, masks are still required to be worn at events with over 50 attendees. Masks will also be required in all common areas, regardless of event size.***

The Utah Valley Convention Center has taken enhanced health and safety measures to protect our venue guests.  However, there is an inherent risk of exposure to COVID-19 in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable.  By entering our venue, you voluntarily assume all risks related to exposure to COVID-19, and the Utah Valley Convention Center disclaims any and all liability related thereto.

As mandated by the State of Utah, face coverings are required to enter the Utah Valley Convention Center regardless of whether physically distancing of 6 feet is possible. Face coverings must completely cover the nose and mouth. To review the Utah guidelines for public gatherings, CLICK HERE. Additionally, site tours of the facility must be pre-scheduled and face coverings must be worn. For more information, e-mail info@utahvalleycc.com

In accordance with the guidance and recommendations set forth by the CDC and local health officials, we respectfully request that the following guests not attend event at our facility:

  • Guests who are feeling sick or experiencing cold or flu-like symptoms (including fever, cough and shortness of breath);
  • Guests who have been diagnosed with, or believe to have contracted, COVID-19, unless you have had no fever for 72 hours (without use of medicine) and 10 days have passed since symptoms first appeared;
  • Guests who have been in contact with an individual diagnosed with COVID-19 within the past 14 days; and
  • Guests who have traveled internationally in the past 14 days.

Event planners may have additional requirements for their attendees while in the venue. Please contact your event planner for any event-specific questions.