Please see the list of commonly asked questions below. If you don't see an answer to your question, feel free to give us a call at 801-851-2200 or fill out the contact us form with your question. A representative will be back with you in 24 hours. If you are interested in booking an event and would like to get a quote, please fill out our Request for Proposal.
FAQs
The Downtown Provo Marriott and Hyatt Place Provo are both located across the street from the Convention Center. There are several more hotels in Provo that offer complimentary shuttle service to the UVCC.
The Salt Lake International Airport is located approximately 45 minutes away. The Provo Airport is located 5 minutes from the UVCC.
There is a UTA bus stop at the Northeast corner of the UVCC. UVX has a stop nearby on Center Street and University Avenut. The Frontrunner Station is located 6 blocks south of the facility and connects to UVX and other buses that stop adjacent to the UVCC. Please see our Directions & Parking page for specific instructions on taking public transportation.
Parking lots are located north of the Convention Center as well as several parking garages within walking distance. Please see our Parking & Directions page
http://www.utahvalleycc.com/parking
Here is a link to downtown restaurants: https://www.utahvalley.com/restaurants/
The UVCC can accept a small amount of packages prior to move in, and a fee may be charged based on weight. The amount of packages that can be accepted will be dependent on the events that are booked at that time. Please speak to your Event Manager if you wish to arrange this service.
Please see our career opportunities page, and see what positions may be available at the UVCC or within our company nationwide.
http://www.utahvalleycc.com/employment
The UVCC does not have a permanent ATM; however, there are several locations within walking distance from the facility, such as the Marriott next door. If you are hosting an event and you would like to have an ATM in the facility, arrangements can be made.
The UVCC works a local company to offer drayage options. Ask your Event Manager and they can provide you with contact information for this service.
If you are exhibiting at an event at our facility, you should have received an Exhibitor Services packet from your event contact. If not, you may use the below link to access our Exhibitor Services order form.
http://www.utahvalleycc.com/exhibitor-services
The UVCC offers complimentary Wi-Fi throughout the entire facility.
The UVCC has its own experienced culinary team. They work hard to create exceptional meals for all of the events in our facility. They can create custom menus, so please let us know what you are interested in.
Yes; however, upon utilizing the UVCC for Audio Visual need, you will receive an electrical discount. Quite often we can provide your AV services at lesser rate than an outside company. We welcome the opportunity to bid on your AV needs.
Event Security, food and beverage, utilities services, housekeeping, janitorial, and setup are the exclusive services to be ordered directly through your Event Manager.
The UVCC offers a large array of audio visual equipment. Our in-house services offer reasonable pricing as well as experienced technicians. We do allow outside vendors; however, by utilizing our in-house services you will have additional savings on electrical associated with the audio visual needs.
For the safety and comfort of all our visitors, animals are not permitted in the Utah Valley Convention Center. However, animals that are part of an approved exhibit, display, or performance, which absolutely requires the use of an animal, will be permitted on a case-by-case basis. The customer is responsible for obtaining all appropriate permits. Guide, signal, or service dogs (as defined by law) are allowed in the Utah Valley Convention Center. All sanitary needs for animals are the responsibility of the show or guest.
No outside food or beverage is allowed in the Utah Valley Convention Center. All food must be purchased on site.
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· Yes, the UVCC allows for sampling during an event. However, there are restrictions as follows: |
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· Samples can not be greater than 2 oz. |
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· Samples must be manufactured, processed, or distributed by the exhibiting firm. |
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· Samples must be related to participation in the event. |
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· For public health reasons, restrooms, concession stands and/or facility kitchens may not be used as exhibitor clean-up areas. |
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· Costs associated with the disposal of trash, waste, grease, and any other sampling-related item from the exhibitor sampling area are the responsibility of the client. |
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· Securing all necessary licenses and permits is the responsibility of the exhibitor. |
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· Exhibitors are responsible for complying with all Utah County Health Department regulations regarding food sampling, storage, equipment, and temperature. If they are not in compliance or do not obtain the proper permits, the Health Department can shut down their booth. |
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· A sample request F&B form must be completed and returned prior to the event. |
The UVCC does have carts that can be borrowed through event management staff.
The Utah Valley Convention Center is an open-shop venue. Choice labor for unloading, installing, dismantling, and removal is at the discretion of the vendor/exhibitor.