Attendee FAQs

What hotels are within walking distance?

The Provo Marriott Hotel and Hyatt Place Provo are both located across the street from the Convention Center. There are several more hotels in Provo that offer complimentary shuttle service to the UVCC. Be sure to see if your event has a arranged for a hotel room block for your event at a possibly discounted rate. 

What are the closest airports?

Salt Lake International Airport is located 47 miles away.

Provo Airport is located 6 miles away. Commercial services at Provo Airport are offered through Allegiant Air and Breeze Airways.

What transportation options are available?

UTA Frontrunner trains and the UVC Bus Rapid Transit line make the Utah Valley Convention Center easily accessible, even from downtown Salt Lake City. For more information, CLICK HERE.

Are there any prohibited items?

Outside food and beverage, including alcohol, is prohibited. We also prohibit certain items that may be damaging to our facility or harmful to guests (e.g., helium balloons, glitter, confetti, and drones). 

Do you serve alcohol?

The Utah Valley Convention Center has a banquet alcohol license and can provide full-service bars at any event, if requested by the Event Organizer. See your Event Organizer for details.

What is the service animal policy?

In accordance with the Americans with Disabilities Act, service dogs or miniature horses trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability, are permitted. Pets are not allowed.

Do you provide gluten-free, dairy-free or other items for those with food allergies?

The UVCC Culinary team is eager to adapt event menus for attendees with food allergies, however adequate notice prior to the day of the event is required. Any requests for allergy accommodations should be made directly to the Event Organizer at least (2) weeks prior to the event. 

What forms of payment do you accept?

We are a cashless venue and only accept cards (VISA, MC, or American Express), Google Pay, or Apple Pay.

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General Information

Downtown Provo offers numerous free or paid parking locations convention to the Convention Center. The facility is also easily accessible via I-15 by car or UTA transit.

The Utah Valley Convention Center has three entrances: south, northeast, and northwest. The north facility elevators access levels 1 and 2. The south elevators access levels 1, 1M, 2, and 3. The escalators are in the middle of each level and access levels 1, 2, and 3.

Other Activities

Wondering what to do when you are not attending your event? Downtown Provo and its surrounding areas abound with every type of adventure, from skiing and hiking to candle-making and escape rooms. The UVCC also has approximately 70 eating establishments within walking distance. Learn more about the nearby attractions, restaurants, and activities the location has to offer.